The Gmail Mobile Site. Accessing Gmail through a browser app on the iPad provides a useful workaround if you can't access Gmail in the usual ways (the site automatically adapts to fit a smaller.
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Tackling Gmail problems on the iPad does not require a wealth of technical knowledge but does need a methodical approach to get the service back up and running. Whichever method you use to check emails on your tablet, double-check you have entered your email address and password correctly before you continue the troubleshooting process.
Official Gmail App
The official Gmail app for iPad, iPhone and iPod Touch provides a slick and touchscreen-friendly interface for devices running iOS 5.0 or later. If you're experiencing problems with this app, uninstalling and reinstalling it should fix the majority of issues -- tap and hold on the app's icon, select the cross that appears, then choose 'Delete' to confirm. Download the latest version of the app from your iPad or through iTunes on a computer. This process wipes all of the temporary data stored by the Gmail app (which may have become corrupted) and enables you to start the login process from scratch. Double-check you are using the correct username and password for your Gmail account.
Gmail in the Mail App
If you're having difficulty accessing your Gmail messages through the native Mail app included on the iPad, remove your account details from the Mail, Contacts, Calendars section of the Settings app, then add them again. This resets the connection and allow you to double-check the username and password you're using (the Mail app should automatically configure the other account settings). Note that if you've activated two-step verification on your Google Account, you'll need an iPad-specific password to log in rather than your standard password (head to your Google Account security settings page on the Web to do this).
The Gmail Mobile Site
Accessing Gmail through a browser app on the iPad provides a useful workaround if you can't access Gmail in the usual ways (the site automatically adapts to fit a smaller touchscreen display). If there's a problem with accessing Gmail through the mobile website, check your iPad's Internet connection and clear the cache and cookies from your browser app -- this forces you to log in again and double-check your details, removing any temporary files that may be preventing the site from functioning correctly. In the default Safari browser app, options to clear the history and cookies can be found on the Safari page in the Settings app.
Gmail Platform Problems
If you cannot access Gmail from your iPad using any of the available methods, it's possible that there's a problem with the Gmail platform. Check the known issues page on the Gmail Help website as well as the Google Apps Status Dashboard to look for problems with Google's messaging service. If a technical fault has been identified, you will be able to see details of it together with an estimation of when the problem should be fixed.
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About the Author
An information technology journalist since 2002, David Nield writes about the Web, technology, hardware and software. He is an experienced editor, proofreader and copywriter for online publications such as CNET, TechRadar and Gizmodo. Nield holds a Bachelor of Arts in English literature and lives in Manchester, England.
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Nield, David. 'Gmail Is Not Working on an iPad.' Small Business - Chron.com, http://smallbusiness.chron.com/gmail-not-working-ipad-63449.html. Accessed 17 June 2019.
Nield, David. (n.d.). Gmail Is Not Working on an iPad. Small Business - Chron.com. Retrieved from http://smallbusiness.chron.com/gmail-not-working-ipad-63449.html
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Google's Chrome browser is noted for being faster and smaller than Microsoft's Internet Explorer and Mozilla's Firefox. That's why it caught me by surprise when Gmail wouldn't load in Chrome but would open without a problem in Firefox and IE.
A quick Web search led to a thread on the Chrome Help forum dating back to March 2009 but updated as recently as this month. Several solutions to the Gmail slowdown were proposed in the thread, but it appears that Google engineers haven't yet figured out why Gmail sometimes balks in Chrome.
![Gmail App You Gmail App You](/uploads/1/2/5/7/125754736/574206233.jpg)
The fix that worked for me was clearing Chrome's cache. To do so, click the wrench icon in the top right of the browser window and choose Options > Under the Hood. Click the 'Clear browsing data' button, select the items you want to delete, and choose 'Clear browsing data' once again.
If clearing Chrome's cache doesn't get Gmail loading again, the simplest alternative workaround is to press Ctrl-Shift-N to open an incognito window prior to signing into your Gmail inbox. This temporary technique worked for me as well, but another proposed solution--using an encrypted connection (HTTPS) to open Gmail--didn't get my inbox to appear.
Google's advice for slow page loading
The Google Help page for Gmail-loading problems suggests you make sure your browser is up-to-date. Since Chrome updates automatically, this should be a no-brainer, but to make sure you have the latest Chrome version, click the wrench icon and choose About Google Chrome to open a window listing the version number and indicating whether an update is available.
The Google Help page for Gmail-loading problems suggests you make sure your browser is up-to-date. Since Chrome updates automatically, this should be a no-brainer, but to make sure you have the latest Chrome version, click the wrench icon and choose About Google Chrome to open a window listing the version number and indicating whether an update is available.
Google's help site identifies three causes for the problem: a conflict with a security app or other software on your system, a browser cache in need of clearing, and a temporary outage of the Gmail servers. Disabling your security software is rarely a good idea, but it's okay to do so temporarily to see whether the app is the source of the problem.
The Gmail help page provides specific information for several security programs, as well as for a handful of browser extensions, including Better Gmail and Firebug. The page also lists instructions for clearing the cache, cookies, and other temporary files in IE, Firefox, Chrome, and Safari.
For possible solutions to other Gmail problems, scan the Gmail Known Issues page, which suggests remedies for about two dozen common Gmail glitches. The next time you encounter a problem with Gmail or another Google service, visit the Google Apps Status Dashboard to find information on recent outages.
![Finished Finished](/uploads/1/2/5/7/125754736/445670449.jpg)
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